We are happy to make you happy!
All items are handcrafted and shipped from Ankeny, Iowa, USA. In-stock items arrive within two weeks domestically, while custom and international orders may take more time and are subject to additional taxes and fees. All orders are shipped first class through the United States Postal Service, unless otherwise specified or requested. Tracking numbers are included with every order and are provided in an email once they are shipped.
If for any reason you are not satisfied with your order, you have 30 days to return or exchange your items. To be eligible for a refund, items must be returned to us unused, unwashed, and with tags on. Note: closeout and clearance tie bibs are final sale and non-refundable. To initiate a return, please click here.
If your order arrives damaged or defective, Kinderbib will happily replace the item at no charge to you. This includes (but is not limited to) stitching, fabric, snaps, or damage from shipping. Please keep the original packaging and contact us directly or email firstname.lastname@example.org. We will do our best to replace your item with the same style, or another style of your choice if the original item is no longer available.